Useful AI starts with understanding the work.
A clear task. Relevant information. An appropriate role for AI. People who remain responsible for the result.
01
Start with a specific need.
Describe the work before choosing the technology.
02
Make the experience understandable.
People should be able to understand what a solution does and where it fits.
03
Keep review in the process.
Professional judgement is part of using AI well, not an afterthought.
04
Leave room to evolve.
Needs change. So can the tools, assistants and capabilities that support them.